Our policies

Privacy Policy

This page explains what personal information BabyTut collects when you visit babytut.com or order a box, how we use it, and the choices you have.

Only what we needTo take and deliver your order. Never soldWe do not sell your information. Your choicesAsk us to access, correct or delete. Easy to reachMessage us on WhatsApp.

Information We Collect

We collect only what we need to take and deliver your order and to answer your messages.

  • Contact details: your name, phone number and email address (if you give it).
  • Delivery details: your address and any delivery notes you give us.
  • Order details: the box you choose, the age range and, for the 6-piece box, your colors.
  • Messages: what you send us on WhatsApp, by phone or by email.
  • Website data: basic technical information such as your device, browser and the pages you visit (see Cookies below).
  • Payment: payment on our website is cash on delivery. You pay the courier when your box arrives, so we do not collect or store any card or bank details.

How We Use Your Information

We use your information to run your order from start to finish and to look after you afterwards.

  • To confirm, prepare and deliver your order.
  • To contact you about delivery, exchanges and returns.
  • To answer your questions and give you support.
  • To keep the website working, secure and easy to use.

Who We Share It With

We do not sell your personal information. We share it only with people who need it to serve you.

  • Delivery partners: your name, phone number and address, so they can deliver your box. Delivery is free, so there is no shipping fee to collect from you.
  • Authorities: when the law requires it.

Cookies

Like most online shops, our website uses cookies, which are small files stored on your device.

  • Essential cookies: keep your cart and checkout working and remember your language choice.

You can block or delete cookies in your browser settings. Blocking essential cookies may stop the cart from working properly.

Data Retention & Security

  • We keep your order and contact details only as long as we need them for delivery, exchanges, returns and our records: 2 years.
  • We take reasonable steps to protect your information, but no online service can promise perfect security.

Children’s Privacy

BabyTut sells baby clothing, but our website is for parents and guardians. We do not knowingly collect personal information from children. The age range you choose for your baby is used only to prepare the right size.

Your Rights & Choices

You can ask us to:

  • Tell you what personal information we hold about you.
  • Correct information that is wrong.
  • Delete your information, unless we must keep it for legal or accounting reasons.

Contact us using the details below. We may ask you to confirm who you are first. We handle personal data in line with applicable law in Egypt.

Contact & Updates

Questions about this policy or your information? Message us and we will help.

Chat on WhatsApp Phone: 01550150615 Email: info@babytut.com

We may update this policy from time to time. The date at the bottom of the page shows the latest version.

Also see our Shipping, Exchange & Returns policy.

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