{"id":30203,"date":"2026-10-16T07:59:55","date_gmt":"2026-10-16T07:59:55","guid":{"rendered":"https:\/\/babytut.com\/?page_id=30203"},"modified":"2026-10-16T08:01:00","modified_gmt":"2026-10-16T08:01:00","slug":"returns-portal","status":"publish","type":"page","link":"https:\/\/babytut.com\/ar\/returns-portal\/","title":{"rendered":"Returns Portal"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"30203\" class=\"elementor elementor-30203\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-4fd4c9d e-flex e-con-boxed e-con e-parent\" data-id=\"4fd4c9d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bb33aaf elementor-widget elementor-widget-shortcode\" data-id=\"bb33aaf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\"> <div class=\"btr\" dir=\"auto\"><div class=\"btr-top\"><a href=\"https:\/\/babytut.com\/ar\/shop\/\">\u2190 Back to shop<\/a><\/div><h2>Returns &amp; Exchanges<\/h2><p class=\"btr-intro\">Enter your order number and phone or email to start a return or exchange.<\/p>\r\n <div class=\"btr-message\" role=\"status\" aria-live=\"polite\" hidden><\/div>\r\n <form id=\"btr-find\"><label>Order number<input name=\"order\" required inputmode=\"numeric\" maxlength=\"25\" placeholder=\"e.g. 147000\"><\/label><small>You\u2019ll find it in your order confirmation SMS or email.<\/small><label>Mobile number or email<input name=\"contact\" required maxlength=\"120\" placeholder=\"01xxxxxxxxx or email\"><\/label><button type=\"submit\">Find My Order<\/button><\/form>\r\n <form id=\"btr-otp\" hidden><label>Verification code sent to order email<input name=\"otp\" required maxlength=\"6\" inputmode=\"numeric\" pattern=\"[0-9]{6}\" autocomplete=\"one-time-code\"><\/label><button type=\"submit\">Verify Order<\/button><\/form>\r\n <form id=\"btr-request\" hidden><label>Choose a complete box<select name=\"item\" required><\/select><div class=\"btr-piece-details\" aria-live=\"polite\"><\/div><\/label><label>Request type<select name=\"type\"><option value=\"return\">Return &amp; refund<\/option><option value=\"exchange\">Exchange<\/option><\/select><\/label><div class=\"btr-exchange\" hidden><div class=\"btr-warning\"><\/div><label>New size (complete box)<select name=\"size\"><\/select><\/label><div class=\"btr-six\" hidden><label>Choose piece to change<select id=\"btr-piece\"><\/select><\/label><div class=\"btr-six-fields\"><label>New size<select id=\"btr-new-size\"><\/select><\/label><label>New color<select id=\"btr-new-color\"><\/select><\/label><\/div><button type=\"button\" id=\"btr-add-change\" class=\"btr-secondary\">Add change<\/button><div id=\"btr-changes\" aria-live=\"polite\"><\/div><p class=\"btr-hint\">Choose only pieces to change. All six original pieces must be returned together.<\/p><\/div><\/div><label>Reason<select name=\"reason\" required><option value=\"size\">Wrong size<\/option><option value=\"defect\">Product issue<\/option><option value=\"other\">Other<\/option><\/select><\/label><label>Additional notes (optional)<textarea name=\"notes\" maxlength=\"1500\" rows=\"3\"><\/textarea><\/label><label>Contact phone<input name=\"phone\" required inputmode=\"tel\" maxlength=\"20\" placeholder=\"01xxxxxxxxx\"><\/label><div class=\"btr-refund\"><label>Refund method<select name=\"method\"><option value=\"wallet\">Mobile wallet<\/option><option value=\"instapay\">InstaPay<\/option><\/select><\/label><label>Wallet number or InstaPay mobile \/ IPA<input name=\"destination\" maxlength=\"120\" placeholder=\"01xxxxxxxxx\"><\/label><label class=\"btr-check\"><input type=\"checkbox\" name=\"refund_confirm\" value=\"1\">I confirm these refund details are correct and belong to me or an authorized recipient.<\/label><\/div><label class=\"btr-check\"><input type=\"checkbox\" name=\"condition\" value=\"1\" required>I understand that the entire box must be returned with all pieces in its original packaging and factory condition. Refunds or exchanges are subject to pickup, inspection and approval.<\/label><button type=\"submit\">Submit request<\/button><\/form>\r\n <p class=\"btr-policy\"><a href=\"https:\/\/babytut.com\/refund-and-returns-policy\/\">Return policy<\/a><\/p><\/div>\r\n <\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"","protected":false},"author":8,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-30203","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/babytut.com\/ar\/wp-json\/wp\/v2\/pages\/30203","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/babytut.com\/ar\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/babytut.com\/ar\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/babytut.com\/ar\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/babytut.com\/ar\/wp-json\/wp\/v2\/comments?post=30203"}],"version-history":[{"count":3,"href":"https:\/\/babytut.com\/ar\/wp-json\/wp\/v2\/pages\/30203\/revisions"}],"predecessor-version":[{"id":30206,"href":"https:\/\/babytut.com\/ar\/wp-json\/wp\/v2\/pages\/30203\/revisions\/30206"}],"wp:attachment":[{"href":"https:\/\/babytut.com\/ar\/wp-json\/wp\/v2\/media?parent=30203"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}